Marketplace and the Workplace are the two places where the business operate. How the business performs in the former is almost totally dependent on the performance of the Workplace. The key hard metrics of workplace performance are Productivity & Throughput, which are enabled by a range of devices and platforms spanning computing, mobility, collaboration and processing.
DP ENTERPRISE Workplace Solutions span the entire spectrum of Workplace requirements with leading global brand products and best-in-class support services.
We rely on state-of-the-art technology and highly experienced staff to deliver consistent and reliable technical support services. Our technical support specialists, trained and certified in a wide range of hardware and software solutions, leverage their experience to provide sound first contact solutions to your customers. Additionally, our customized offshore technical helpdesk support packages give our customers the flexibility they need to run their operations in a smooth and profitable way
Our experienced team of IT Support engineers will be able to remotely diagnose and repair your IT issues, improving the speed of resolution, reducing costs and ensuring that you and your team can remain happy and productive.
One of our major service operations is the Managed IT Services, where we’ve got 100% customer-satisfaction in most onsite supports. On this model, we prepare our technologists with instruction programs, conducted for Facility management services and support, at the customer’s sites. They’re capable of handling and managing Servers, Work stations Desktops, Laptops Printers and other IT related equipment through parent company.
Our coaching and assistance to the Technologist is continually Tailor created keeping the client prerequisite at heart thus minimising the machine dysfunction. The kind and amount of Technologist is determined by us in line with the client conditions
MANAGEMENT & TECHNICAL SUPPORT